Dental Office Design Competition: A Conversation With DR. Sarah...

The patient experience is a critical, yet highly complex consideration in the building and success of a practice. Comfort is important, but things like convenience, interaction with staff, and so many other elements come...

SpouseTales Snippets 5: Getting Up And Doing It Again

Jackson Browne said it best, “…I’ll get up and do it again. Amen!” My husband and I both love this line out of the old Jackson Browne song, The Pretender. It is a constant reminder...
rope in a knot

Coffee Cup Coaching: Feeling Hog-tied by Fees In the Dental Industry

We are going to jump right into a topic that we all love to hate in the dental industry – insurance reimbursements. While most of my posts address the emotional side of leadership, there...
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It Can Happen to Anyone [Even Dentists]

You know it's happened to {nearly} every one of us. I'm talking about the #metoo movement. Most women have experienced some sort of negative treatment in their lives just due to the fact that...
meeting

Coffee Cup Coaching: Building Your Board

I love summertime in dentistry. It’s a great time to relax, take a break from routine, and evaluate how well your year is going. For the entrepreneur in all of us, I give you...

The [Dental] Happiness Experiment

Let's talk about frustration.  On a daily basis, we face situations that cause stress. We solve complicated three-dimensional problems created by challenging oral environments. Moisture, inflammation, forces, bacteria, acid.... all these things create health...
Coffee Time

Coffee Cup Coaching: Mind Your [Dental] Message

Grab a cup of joe because today is going to be fast and furious. I get so fired up when dental practices outsource their messaging to third party advertisers. If you know me or...

What this Dental Entrepreneur Woman (DeW) learned from a DeWd!

3 Things I Learned from Dr. Roy Shelburne “I make it my job to be under the radar”. For years this is what I said when someone asked why they hadn’t met me in the...

Thank You, For the Lesson in Manners

“I don’t think there is a market for that,” Mike said to me. Chad was silent. “You’d have to check and see. What competitive research have you done?” he continued.  “Well, I haven’t found...

Showing Dental Patients Your Human Side Is The Key

Since being included in the #1 NY Times Bestseller, Crushing It by Gary Vaynerchuk, many people have been contacting me wanting to know my secrets to engagement on social media. Interestingly, I always reveal...

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